Authorized Dealer and Reseller Terms
Dealers must be a commercial business in the motorcycle industry and provide our products to retail customers in your area.
Orders are accepted via the CV Performance online store, e-mail, and fax.
All orders are processed Monday through Friday except holidays or special events. Dealers may login at CV-Performance.com to view pricing and specials.
2. CHANGE ORDERS AND CANCELLATIONS
CV Performance policy is to process orders in a timely manner following receipt of payment where applicable.
Cancellation of pending (not shipped) orders must be received in writing by e-mail and confirmed by
CV Performance the same day of the order.
3. MINIMUM ORDER
CV Performance is committed to working with our dealers toward our shared success. Therefore annual minimum orders (dollar amount) will not be enforced on minimum purchase amounts, rather we ask our dealers to place a minimum of 4 orders in a calendar year to retain their dealer pricing status. CV Performance reserves the right to suspend or cancel dealer pricing at any time for non performance or not upholding the terms of the dealer agreement. Please refer to this policy and the dealer application for details.
4. PURCHASE ORDERS
Purchase orders are only accepted from distributors or high volume dealers. Please contact us to arrange any special terms prior to purchasing. CV Performance does not extend payment terms by default to our authorized dealers.
All prices are subject to change without notice. Pricing is maintained on our website and accessible upon login. All items are considered in stock unless noted online.
6. OVERDUE INVOICES
Accounts are delinquent if not paid as outlined under the stated payment terms. Invoices not paid in full by the stated due date will incur a 5% late charge per month. Accounts that are delinquent after 60 days will be automatically placed on hold. During a credit or account hold, no shipments will be made to that delinquent account until the outstanding balance is current. Repeated delinquency will result in revocation of payment terms. We reserve the right to report delinquent customers to credit reporting agencies, refer to collections, and publish names of customers who do not pay their bills. These terms are non negotiable.
7. INVOICE DEDUCTIONS OR CREDITS
No deduction or credit may be taken for any reason until CV Performance has issued a credit memo or agreement to issue credit in writing. Unauthorized deductions or taking of credit will automatically place the account on hold.
8. MINIMUM DEALER AND DISTRIBUTOR REQUIREMENTS
To qualify as an Authorized Dealer or Reseller, the dealer has agreed to all CV Performance policies and agreements. In addition, a Dealer/Reseller must maintain their business status, comply with our pricing standards, and maintain the terms of the Dealer Application. Furthermore, Distributors and/or Wholesale Sellers must comply with all terms and policies. Distributors and/or Wholesale Sellers who engage in sales as a Retail Seller, either directly or indirectly will also be held to the same Dealer policies.
9. RETAIL SALES
Any and all Retail Sales shall be made in compliance with our policies, whether direct or indirect via other parties or affiliates. CV Performance requests that all Dealers and Distributors refrain from sales direct to resellers who ONLY sell through third party auction sites or online marketplace channels (e.g. eBay, Amazon). Furthermore, Dealers and Distributors engaged in their own retail sales online must do so without damaging the brand or reputation of CV Performance. Dealers and Distributors are not authorized to sell our products solely through third party online channels without maintaining a retail store or other sales channel previously approved between CV Performance and the seller. We support Dealers and Resellers who sell through their own privately held online store or website when used as an extension of their existing business.
CV Performance firmly believes that sales made solely through online marketplace channels degrade the brand and are detrimental to our dedicated dealers and resellers. We reserve the right to limit or suspend sales to those who have chosen to endorse sales channels that undermine brand integrity or seek to weaken the stability of legitimate dealers. Entering into any purchase from CV Performance, our Authorized Dealers, Resellers, and Distributors, will be considered in acceptance of these policies unless terminated in writing and subject to our enforcement and action.
CV Performance does not authorize the sale of our products through Amazon. Any CVP product found on Amazon is a potential fraudulent product or product being sold in violation of our policies. We encourage our customers to report such violations to help maintain the cost and integrity of our products and brand.
10. BRAND PROTECTION
The proliferation of knock-off, replica, and unauthorized products attempting to use our brand name(s) via online auction sites or online marketplaces harm both the brand and those who are dedicated to selling our products. CV Performance will aggressively take all necessary steps to defend our brand and product names. Any Dealer, Distributor or reseller found to be selling a like or replica product under our brand name(s) will be removed from our program and their actions publicly reported.
11. EXPORTS OR INTERNATIONAL SALES
Sales to export or international accounts require payment in advance. Payable in U.S. dollars only, by wire transfer or direct payment. Dealers and Distributors outside of the United States will be held to the same policies as other U.S. domestic dealers.
12. RUSH SHIPMENTS
Any order with a premium or rush shipping method request will be processed within a timely manner and all efforts to accommodate such requests will be made within reason. All rush shipment charges will be prepaid and payable by the Dealer unless otherwise agreed between both parties in writing. Distributors ordering under approved payment terms will be charged any additional shipping charges as part of the order invoice. We are unable to guarantee any delivery times for any carrier.
13. DAMAGED SHIPMENTS, SHORTAGES
a. All CV Performance shipments are F.O.B. Glendora, CA. Title passes from CV Performance to the purchaser at the time of shipment. Carton shortages and damages must be claimed against the carrier at the time of delivery. To expedite processing claims against the carriers, the customers must note damages on the bill of lading at the time of delivery, and promptly request an inspection by the carrier or his claims agent.
b. If a shortage is found within the shipment it must be reported to CV Performance in writing within five (5) business days of shipment receipt without exception. Claims not received within this time frame may not be honored. Claims should refer to the order number, invoice number, date of invoice, and date of shipment, part number, description, carton unit, and shipment tracking number.
14. FREIGHT POLICY
a. CV Performance will choose the most efficient shipping method possible. Resellers may, specify a particular shipping method for rush orders at a cost determined by the seller and agent. Any additional costs incurred by CV Performance will be charged back to the purchaser.
b. Distributors with pre-established third party freight billing arrangements (UPS) should provide CV Performance with their account number prior to order completion.
c. Orders with a value of $500 or more will be shipped freight free (ground shipping only) provided the shipment is to one location in the contiguous United States. Orders for shipment out of the contiguous US will be prepaid or require the use of a freight forwarder at the dealer's expense. Customs and duty fees are the responsibility of the recipient.
15. DROP SHIPMENTS
CV Performance does not participate in direct drop shipping arrangements however, dealers may place orders on behalf of their customers and route the order to their shipping address. Delivery to any secondary shipping address is the sole responsibility of the dealer making the purchase. Any loss due to incorrect shipping address, lost or stolen packages, or fraudulent purchases shall be the responsibility of the ordering dealer. Please use caution when accepting orders from your customers who are not shipping to their verified billing address.
16. REFUSED SHIPMENT
Any expense due to or resulting from a refused shipment must be borne by the Dealer or Reseller. CV Performance reserves the right to retain any costs or fees incurred and charge restocking fees as necessary.
17. PRODUCT LIABILITY
Dealer, Reseller, and or Distributors are responsible for any liability of products following purchase and or resale with exception to product defects backed by the manufacturer. Any cost of adding a Dealer or Reseller as a co-insured will be incurred by the requesting dealer or distributor and will be added to your existing pricing tier. CV Performance maintains product liability insurance for products purchased directly from CV Performance which may not carry over to any third party purchases or subsequent sales occurring after the original sale.
18. WARRANTY POLICY
See our Terms and Policy page for full warranty information.
19. MINIMUM ADVERTISED PRICE (MAP) and SUGGESTED PRICING
CV Performance does not enforce a strict MAP pricing in the spirit of a free market. We do however recommend resellers follow our Suggested Pricing and not engage in advertised cut rate pricing in any effort to gain a competitive advantage over other authorized dealers. CV Performance does reserve the right to limit sales or terminate relationships with any Dealer or Reseller that advertises our products at or below dealer price levels, for the purpose of gaining an advantage based on price alone that we deem unfair to our customers or detrimental to our brand. Reselling CV Performance products at or below the original purchase price as a means of liquidating inventory will result in termination of a dealer's discount pricing and is a violation of the agreement to resell our products. We reserve the right to publish the names and circumstances surrounding any dealer pricing violation or damages against our brand.
All stock returns must have prior written authorization from CV Performance. CV Performance does not accept returns due to overstock, rebalancing, or cancelled resale orders. Product returns due to dealer or wholesale purchasing errors must first be authorized with an issued RMA and be returned in original resalable condition. Authorized returns will incur a 15% restocking fee if approved. Shipping fees are non-refundable. Issuance of an RMA shall only be considered an acceptance to receive and inspect returned goods for further determination and is not a promise of credit or refund. Contact CV Performance for an RMA prior to returning products. View our return policy:
CV Performance reserves the right to modify or revise these terms on a periodic basis. Notice will either be posted to the site or supplied to dealers by email and will be considered sufficient notice. Please contact CV Performance should you have any questions regarding our terms or policies. All dealers are responsible for reading, understanding and complying with these terms and policies to maintain their active status.