Authorized Dealer and Reseller Terms
Dealers must be a commercial business in the motorcycle industry and provide our products to retail customers in your area.
READ OUR POLICY THOROUGHLY. Dealer applicants are required to agree with any of our terms and policies. By signing the dealer application you are agreeing to all of the terms set forth below. Updates to our policy may occur periodically and dealers are expected to remain in compliance. Each dealer order placed is an acknowledgement of agreement with our current policies. All references to "Dealer" shall apply to all resellers, distributors, and catalog resale accounts unless specified in writing.
1. ORDERS
Orders are accepted via the CV Performance online store. High volume resellers may be eligible to send orders via e-mail. Contact CV Performance for details.
All orders are processed Monday through Friday except holidays or special events. Dealers may login at CV-Performance.com to view pricing. Dealer pricing is to be viewed by the dealer only and not shared with other customers or by any other person(s) not previously authorized on the dealer application.
2. CHANGE ORDERS AND CANCELLATIONS
CV Performance policy is to process orders in a timely manner following receipt of payment where applicable. Cancellation of pending (not shipped) orders must be received in writing by e-mail and confirmed by CV Performance the same day of the order. Cancelations not accepted once shipped.
3. MINIMUM ORDER
CV Performance is committed to working with our dealers toward our shared success. Orders not meeting the minimum order threshold are subject to the loss of discount on the order via the addition of a handling fee.
NEW DEALERS
New dealers or reinstated dealers will be required to meet the following order requirements on their first order:
- Place an order => $200 on first order (excluding shipping).*
- First orders for a single item are considered one-off retail orders and will be adjusted accordingly.
Continual dealer discounts are made possible by orders placed in volume that exceed the typical retail order. Dealers not meeting minimum ordering thresholds will be moved to different ordering tiers as needed.
*First time dealer orders not meeting the quantity and amount minimum will be held until the dealer places a second order meeting the total minimum requirements. All orders will then ship to the dealer upon meeting the minimum requirements. A new dealer requiring only a single item or order less than the minimum must purchase at the retail rate.
Dealer Orders after the initial order - All dealer orders include an additional percentage discount deducted (applied) to orders that meet a minimum sale amount >$50. Smaller or single item orders not meeting the minimum amount will have the discount reversed and will appear on the order as a surcharge applied back to the subtotal. Surcharges do not apply to our dealers already meeting other monthly or annual sales thresholds or individual orders exceeding $50. Please contact CV Performance for details.
Dealers are expected to maintain a consistent purchase history each calendar year to retain their dealer pricing status. CV Performance reserves the right to suspend or cancel dealer pricing at any time for non performance or not upholding any terms of the dealer agreement. Dealer discounts rely upon volume purchases therefore those unable to meet these requirements may be moved to lower tier pricing or converted back to the status of Retail Customer.
Minimum order amounts may be implemented for dealers not placing at least one order per quarter or an equivalent single annual stocking order.*
* Contact CV Performance for details.
4. PURCHASE ORDERS
Purchase orders are only accepted from distributors or high volume dealers. Please contact us to arrange any special terms prior to purchasing. CV Performance does not extend payment terms by default to our authorized dealers. All orders are paid in full at the time of placing an order unless otherwise agreed upon. If you need to reference a unique order number for your internal requirements please add your PO number to the comments section of your order.
5. PRICING
All prices are subject to change without notice. Pricing is maintained on our website and accessible upon login. All items are considered in stock unless noted or indicated by the product available status or by the absence of the Add To Cart button. Pricing is for use by dealers only and may never be shared with retail customers or others outside of your dealership. CV Performance reserves the right to set tiered pricing based on order volume when appropriate. See #3 Minimum Orders above for details.
6. OVERDUE INVOICES
Applies to large volume dealers only. Accounts are delinquent if not paid as outlined under the stated payment terms. Invoices not paid in full by the stated due date will incur a 5% late charge per month. Accounts that are delinquent after 60 days will be automatically placed on hold. During a credit or account hold, no shipments will be made to that delinquent account until the outstanding balance is current. Repeated delinquency will result in revocation of payment terms. We reserve the right to report delinquent customers to credit reporting agencies, refer to collections, and publish names of customers who do not pay their bills. These terms are non negotiable.
7. INVOICE DEDUCTIONS OR CREDITS
No deduction or credit may be taken for any reason until CV Performance has issued a credit memo or agreement to issue credit in writing. Unauthorized deductions or taking of credit will automatically place the account on hold and be considered non-payment.
8. MINIMUM DEALER AND RESELLER REQUIREMENTS
A Dealer is a licensed business having a storefront on a commercial property open to the retail public. Businesses operating out of a home or residential location (including garages, sheds, residential shops, outbuildings, etc.) or those operating only as an online business are not eligible.
To qualify as an Authorized Dealer or Reseller, the dealer has agreed to all CV Performance policies and agreements. In addition, a Dealer/Reseller must maintain their business status, comply with our pricing standards, and maintain the terms of the Dealer Terms on this page.
Furthermore, Distributors and/or Wholesale Sellers must comply with all terms and policies. Distributors and/or Wholesale Sellers who engage in sales as a Retail Seller, either directly or indirectly will also be held to the same Dealer policies.
Terms are subject to periodic updates without notice.
9. RETAIL SALES
Any and all Retail Sales shall be made in compliance with our policies. Sales made via other parties or affiliates whether direct or indirect are never authorized. CV Performance requires that all Dealers and Distributors refrain from sales direct to other resellers who engage in online sales through eBay Amazon Walmart or other marketplace sites. Acting as a distributor to other unauthorized resellers is subject to immediate revocation of dealer status and CV Performance reserves the right to publicly share the conditions of any revocation or circumstance leading to the violation. Furthermore, Dealers and Distributors engaged in their own retail sales online must do so on their own privately held domain. CVP products may not be listed on subdomains of other companies or sites.
Sales through eBay, Amazon, Facebook, Instagram, Twitter/X, TicToc, Etsy, or any other social media marketplace is strictly prohibited.
All retail sales must be performed without damaging the brand or reputation of CV Performance or our other authorized dealers. Dealers and Distributors are not authorized to resell our products to other third party dealers nor to assist non authorized dealers in attempts to circumvent our policies. Dealers with their own website and online store (not eBay or Amazon) must also maintain a retail store (brick and mortar) previously approved between CV Performance and the seller. We support Dealers and Resellers who sell through their own privately held online store or website when used as an extension of their existing business. MSRP pricing must always be used when selling online (see #19 below). CV Performance does not drop ship to a dealer's customer. Our sales relationship is between the authorized dealer and CV Performance only.
Regarding third party sales: CV Performance firmly believes that sales made solely through online marketplace channels degrade the brand and are detrimental to our dedicated dealers and resellers. We reserve the right to limit or suspend sales to those who have chosen to endorse sales channels that undermine brand integrity or seek to weaken the stability of legitimate dealers. Entering into any purchase from CV Performance, our Authorized Dealers, Resellers, and Distributors, will be considered in acceptance of these policies unless terminated in writing and subject to our enforcement and action.
The sale or resale of any CV Performance product through Amazon, eBay, Walmart, Facebook, or any other third party platform is strictly prohibited under our policies and terms agreed to by all dealers. Any CVP product found listed on any marketplace platform by a dealer will be considered a potential fraudulent product, or assumed to be a product being sold in violation of our policies. We actively participate in brand and product monitoring on all marketplace sites. CV Performance aggressively takes action against violators and any business involved in the activities of unauthorized sales or misrepresentation of our brand.
Retail sales and customer reviews - Dealers are responsible and shall be held liable for any unsubstantiated review made by their customers on a dealer's website or platform regarding our brand or branded products. We reserve the right to seek legal action against any dealer that publishes comments or reviews which defame or harm our brand and company reputation in any way.
10. BRAND PROTECTION
The proliferation of knock-off, replica, and unauthorized products attempting to use our brand name(s) via online auction sites or online marketplaces harm both the brand and those who are dedicated to selling our products. CV Performance will aggressively take all necessary steps legal or otherwise to defend our brand and product names. This includes the unauthorized posting or distribution of any brand logos, artwork, photos, intellectual assets, or instructions/documents created by CV Performance. Use of our brand or advertising of our products in SEO, affiliate or paid advertising (e.g. AdSense) is strictly prohibited.
Brand protection also applies to unauthorized repackaging or unauthorized private labeling of our products.
Any Dealer, Distributor or reseller found to be selling a like or replica product falsely under our brand name(s) will be removed from our program and their actions publicly reported as we see fit. Any such actions we consider necessary shall not be considered libel against the offending dealer whatsoever who has violated our terms or policies. We defend our brand through all means possible. All dealers as part of doing business with CV Performance have entered into an agreement to adhere to our policies as a term of being an authorized dealer. CV Performance reserves the right to enforce our policies against all present and past dealers regardless of dealer status.
Retail customer reviews of brand - Dealers are responsible and shall be held liable for any unsubstantiated review made by their customers on a dealer's website or platform regarding our brand or branded products. We reserve the right to seek legal action against any dealer that publishes comments or reviews which defame or harm our brand and company reputation in any way.
11. EXPORTS OR INTERNATIONAL SALES
Sales to export or international business accounts are not authorized. Dealers may sell to their individual retail customers as long as it is not deemed as a distributor relationship not previously disclosed to CV Performance. Dealers and Distributors outside of the United States will be held to the same policies as other U.S. domestic dealers, in addition to any international standards. CV Performance has international distributors whom we are committed to protect their exclusive sales of our products.
12. SALES TO CALIFORNIA
CV Performance does not authorized nor permit sales or shipping of our products to California. The majority of our products are not for sale or for shipping to the State of California due to state regulations concerning emissions or modifications. CV Performance does not authorize the sale of our products by any dealer or reseller to customers in California or any sales that would violate any state or federal regulation or law. All products purchased by dealers or customers become the sole responsibility of the dealer, reseller, and/or customer purchasing from CV Performance Inc. CV Performance shall not be held liable or responsible for any related violations occurring after the purchase. These terms apply to both dealers and retail customers alike. Any company or persons engaging in sales that violate any law or regulation have done so without the authorization or knowledge of CV Performance.
13. RUSH SHIPMENTS
CV Performance ships to our dealers using Priority or equivalent methods at our discretion. We do not ship overnight, next day, or by other methods. Distributors ordering under approved terms will be charged any additional shipping charges as part of the order invoice unless otherwise agreed under contract. We are unable to guarantee any delivery times for any carrier.
14. DAMAGED SHIPMENTS, SHORTAGES, ERRORS
a. All CV Performance shipments are F.O.B. Las Vegas, NV. Title passes from CV Performance to the purchaser at the time of shipment. Carton shortages and damages must be claimed against the carrier at the time of delivery. To expedite processing claims against the carriers, the customers must note damages on the bill of lading at the time of delivery, and promptly request an inspection by the carrier or his claims agent.
b. All orders go through a secondary inspection to verify quantities. If a shortage is found within the shipment it must be immediately reported to CV Performance in writing by email within 48 hours (2 business days) of shipment receipt without exception. Claims not received within this time frame will not be honored. Notifications of any error should refer to the order number (PO), invoice number, date of invoice, date of shipment, part number, description, carton unit, and shipment tracking number. CV Performance reserves the right to either 1) provide replacement items to cover a shortage, or 2) issue credit, at our discretion. Customers may not deduct from payment for missing goods unless authorized via a credit memo.
c. Regarding products damaged by carrier - if shipped by CV Performance on our account then please provide full shipment details so a claim may be filed. We must receive notice of damaged shipment within 24 hours or receipt. For orders shipped on the buyer's UPS account, please file the appropriate claim with UPS.
15. FREIGHT POLICY
CV Performance will choose the most efficient shipping method possible. Any additional costs incurred by CV Performance will be charged back to the purchaser and paid in full prior to shipping. Shipping is to a commercial address registered for the business. Any change of billing/shipping address requires a new application be submitted. Shipments charged to the receiver's shipping account (e.g. UPS) may not be recharged or charged back to the seller for any reason.
16. DROP SHIPMENTS
CV Performance does not participate in drop shipping arrangements to a dealer's customer. Dealers may place orders on behalf of their customers however the order will only be shipped to the registered business address of the dealer. We are unable to ship to any secondary shipping address, postal box service, UPS Store, or home address due to the high volume of package theft and fraud. Dealer orders will only ship to the business address approved at time of application. Any loss due to incorrect shipping address, lost or stolen packages, or fraudulent purchases shall be the responsibility of the ordering dealer.
17. REFUSED SHIPMENT
Any expense incurred or resulting from a refused or undeliverable shipment must be borne by the ordering Dealer. CV Performance shall retain all shipping costs or fees incurred from the original shipment and will charge any costs associated with the return. Refused or undeliverable packages returned will be charge an additional minimum restocking fee.
18. PRODUCT LIABILITY
Dealer, Reseller, and or Distributors are responsible for any liability of products following purchase and or resale with exception to product defects backed by the manufacturer. After completion of purchase and receipt of goods, the buyer becomes owner of the physical item(s) with exception to branding and any copyrighted content. Any cost of adding a Dealer or Reseller as a co-insured will be incurred by the requesting dealer or distributor and will be added to your existing pricing tier. CV Performance only maintains product liability insurance for our brand of products purchased directly from CV Performance which may not carry over to any third party purchases or subsequent sales occurring after the original sale. For any product liability on non CV Performance brand products please contact the respective manufacturer.
19. WARRANTY POLICY
See our Terms and Policy page for full warranty information. For warranty information on other brands, please contact the respective manufacturer.
20. MINIMUM ADVERTISED PRICE (MAP), SUGGESTED PRICING, or MSRP
MAP pricing applies to any and all media advertising published or distributed outside of a dealer's premises. CV Performance does not enforce a strict pricing restriction per se when items are sold by a dealer in-store. However, MAP Pricing is strictly enforced for any and all media, online sales or online and digital advertising. Advertising and Online includes websites, emails, blogs, videos or YouTube, social media (FB, Instagram, Twitter/X, TicToc, etc), SEO, affiliate advertising*, search engine listings*, print or digital banners, images, and any digital or print advertising.
*Affiliate, paid advertising and/or Search Engine ads (AdSense etc.) using our brand name or products is strictly prohibited.
CV Performance reserves the right to limit sales or terminate relationships with any Dealer or Reseller that advertises our products at or below retail price levels, or for the purpose of gaining an advantage based on price alone that we deem unfair to our dealers, or in any way determined detrimental to our brand. Reselling CV Performance products at or below the original purchase price as a means of liquidating inventory will result in termination of a dealer's discount pricing and is a violation of the agreement to resell our products. We reserve the right to publish the names and circumstances surrounding any dealer pricing violation or damages against our brand.
All pricing terms apply to in-house and in-store sales. Dealers selling through their own website as an additional sales method to their in-store sales may never list our products for less than our MAP pricing described above. Additional discounts or coupons may not be published or advertised for our products in any way that results in the sale of our products below MAP price. Hiding the price or using "Show price in cart" methods are not exceptions nor loopholes to our policy and will result in removal from our dealer program.
21. RETURNS - Dealers and Distributors
All sales are considered final. Any approved return will be for store credit or exchange only. Any return must have prior written authorization from CV Performance. CV Performance does not accept returns due to overstock, rebalancing, or cancelled resale orders by a dealer's customer. The return period for any non-defect return item may not exceed 30 days under any circumstance.
Buyer or purchaser must notify CV Performance within 2 business days of receipt regarding any shipping errors.
Product returns due to purchasing errors must first be authorized with an issued RMA and be returned in original resalable condition, and such returns will be accessed a restocking fee of 15% following the acceptance and approval of a returned product.
Shipping fees are non-refundable. Buyer (dealer) is responsible for all shipping of returned goods unless the return is for a defective item.
Issuance of an RMA is not an acceptance or approval of the final return. Prior to acceptance and approval the product will undergo an inspection to make a final determination of the return. Issuance of an RMA is not a promise of credit or exchange. Any such return that is accepted by CV Performance shall only be eligible for store credit or exchange less our restocking fee at our discretion. CV Performance reserves the right to deny acceptance of any returned product for reasons to included but not limited to; damage, wear, abuse, obsolete, used, or not in new resalable condition. A minimum restocking fee of 15% will apply. Contact CV Performance for an RMA prior to returning products for inspection. View our return policy found on our site for more details.
All dealers and their partners or associates agree to ALL terms set forth as a term of their authorized dealer status. Should any dealer or their business partners no longer agree to any of our terms after being authorized to sell our products, notice of termination should be sent to CV Performance in writing including signature(s) from the original applicant. CV Performance reserves the right to terminate our agreement with a dealer at any time. We reserve the right to not engage in business with any business or individual for any reason whatsoever.
DEALER HAS AGREED TO ALL TERMS OUTLINED.
CV Performance reserves the right to modify or revise these terms on a periodic basis. Dealers or customers should revisit these terms as they may change on a quarterly or annual basis as needed. In addition all dealers and customers agree to accept these terms at the time of each purchase. Please contact CV Performance should you have any questions regarding our terms or policies. All dealers are responsible for reading, understanding and complying with ALL of these terms and policies to maintain their active status.
This policy was updated January 1, 2024
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